Florence I.T. Computer help business support and consulting for Northampton, MA

2010 calendars now available.

Solutions PDF Print E-mail

Florence I.T. offers a variety of business IT support services, from computer sales
and printer setup to mail server implementations. Guaranteed personable, responsive and professional IT, network and computer support. Here, a few of our specialties are highlighted:

  • Network and Systems Administration
  • Server sales, installations and service. All aspects of network administration and maintenance, including basic computer help and support.
  • Service and Maintenance Contracts Keep a handle on IT costs through a budgeted plan that will help reduce your overall computer and network support expenditures, and keep everything running smoothly. Avoid the pitfalls and business impact of reactive IT support! A maintained system offers less budgetary surprise and a better experience to your customers.
  • Web and Email HOSTING Now offering hosting services to existing clients and select local area business. Visit our hosting site at florenceit.biz for more info.
  • Open Source Software Offering feasibility studies, research, testing and implementations. Open Source is ready for business, we use it extensively here. We implement mail, web and file servers, project management, CRM systems and wiki 's and blogs.
  • VPN (work from home, connect your branches) Secure access to your office network is very affordable to implement. Save you and your employees all manner of green by offering remote access. You have many secure VPN choices and options - and we'll clearly explain them all. From remote home access, to branch and satellite office interconnections. See our Gazette article
  • Wireless and hotspots Networks and range extenders. Implement a hotspot with internet access to guests, AND keep your corporate network secure. Alternately - keep everyone out but employees with the highest currently available secure encryption for your wireless traffic.
  • Websites (open source of course) We only implement open source Content Management System websites (like this one run on Joomla). CMS 's not only allow collaboration features, but make it VERY easy to update your constantly changing content, YOURSELF. If you have a specific vision for your site, a CMS may or may not be for you. We'll refer you to some great area web developers if extensive customization, design or features are needed. If one of the thousands of low cost and free ready made templates available suites your needs, we can save you a lot of money. If you are looking for some quality web developers there's a few listed here.
  • Spyware, Adware and Malware protection We implement and support proven software, hardware and subscription services, as well as removal of the little buggers (slow pc?). We provide coaching for reduced exposure. We feature competitive pricing from the top choices in complete PC protection suites from Norton, CA, F-Secure, McAfee and more.
  • Disaster Recovery and Backup Complete disaster recovery planning and implementation. Backups should be one of any business' area of priority for I.T. dollars. We can tell and show you why, and install and maintain your backup system - keeping your company's data safe.We offer comprehensive disaster recovery, backup and server monitoring plans affordably priced. Don't trust your company's data backup to an employee with other responsibilities who may not monitor it as closely as you'd like. We fill that gap in partnership with your employees, overseeing your disaster recovery plan so that it will work when it's needed most.  monitor
  • Local Value Added Reseller Offering servers, computer hardware, software, licensing, supplies, electronics  & peripherals. Call us for competitive pricing for your tapes and toners too. We often can match or beat the pricing of larger companies, with the added value of worry free local support, installation and warranty coverage. Order by 3pm and get it tomorrow for most items.
  • thin clientPower Conscious Computing Whether your motivation is to reduce noise, power usage or heat - a number of approaches are available to help you: please see our energy page or one of our frequent articles for more information.
  • Subcontracting Offering qualified support to your IT team for projects, ongoing branch support, or on an as needed basis. We can work with your corporate IT team.
  • Advantages to Non Profits Not only can your nonprofit take advantage of our 15% reduced rate for service to nonprofits, but also our extensive experience in implementing solutions uniquely geared to the sometimes extreme budget requirements of nonprofits. We also regularly and frequently donate to our existing family of nonprofit clients.
  • Small, independent and locally focused We can and do meet a variety of custom requirements. Please ask, we just might be able to help you! If you need a service we do not obviously provide, ask anyway. We know a variety of specialists in the Pioneer Valley and beyond, and would be glad to refer you.